Privacy Policy – PKP98 Online Gaming Platform Pakistan

1Who We Are

PKP98 operates pkp98.net — an online gaming and sports betting platform designed for players in Pakistan. When this Privacy Policy refers to "pkp98", "we", "us" or "our", it refers to the operator of pkp98.net. We are the data controller in respect of the personal information you provide when registering and using the platform.

If you have any questions about this Privacy Policy or about how your personal data is handled at pkp98, you can reach our team at [email protected] — displayed as plain text only. We will respond to privacy-related queries within a reasonable timeframe.

2What Data We Collect

PKP98 collects only the data that is genuinely necessary to operate your account, process transactions and provide customer support. The following categories of data are collected:

We do not collect sensitive personal data categories such as biometric data, health information or political opinions unless directly relevant to a specific legal or responsible gaming obligation — for example, where a self-exclusion applies or where a medical document is provided voluntarily in connection with a responsible gaming request.

3How We Use Your Data

The personal data pkp98 collects is used for the following purposes:

• Account management — creating and maintaining your pkp98 account, verifying your identity and ensuring one account per person compliance.
• Payment processing — facilitating deposits and withdrawals via JazzCash, Easypaisa, Raast and bank transfer in PKR.
• Platform operation — enabling you to place bets, play games, claim bonuses and participate in the VIP programme.
• Security and fraud prevention — monitoring activity to detect and prevent fraudulent transactions, account takeovers and abuse of the platform.
• Customer support — responding to your queries, resolving disputes and providing assistance with your account.
• Responsible gaming — monitoring activity to identify patterns that may suggest problem gambling and enabling responsible gaming tools in your account.
• Legal compliance — retaining records as required by applicable financial, anti-money-laundering and data protection obligations.
• Platform improvement — analysing aggregated, anonymised usage data to improve the performance, layout and content of the pkp98 platform.
• Marketing communications — sending you information about promotions, VIP rewards and new products at pkp98, where you have opted in to receive such communications. You may opt out at any time.

PKP98 does not use your personal data for automated decision-making that produces significant legal effects without human review. Responsible gaming interventions based on activity patterns are reviewed by our team before any account-level action is taken.

4Payment Data and Financial Information

All financial transactions at pkp98 are conducted in Pakistani Rupees (PKR). Payment methods currently supported include JazzCash, Easypaisa, Raast and direct bank transfer. The handling of payment data at pkp98 is subject to the following:

• PKP98 does not store full payment credentials — including complete bank account numbers or full JazzCash or Easypaisa wallet credentials — on its own servers. Payment references necessary for transaction matching are stored in a secure, access-controlled environment.
• Transaction history — including deposit amounts, withdrawal requests and transaction timestamps — is retained as part of your account record for financial compliance and dispute resolution purposes.
• Withdrawal verification may require you to confirm payment method ownership. This may involve providing documentation confirming that the JazzCash, Easypaisa or bank account used for withdrawal is registered in your name.
• PKP98 applies security checks to payment activity to detect and prevent money laundering and payment fraud. Where suspicious activity is detected, accounts may be suspended pending review and relevant authorities may be notified as required by applicable law.

5Sharing Your Data

PKP98 does not sell your personal data. We do not share your data with third-party marketing organisations or data brokers. Data sharing is limited to the following necessary operational circumstances:

• Payment processors — JazzCash, Easypaisa, Raast and banking partners receive only the transaction data necessary to process your specific deposit or withdrawal. These partners are bound by their own applicable financial data protection obligations.
• Game software providers — third-party game studios that supply slots, bingo, fish games and other products to pkp98 receive session and bet data necessary to run the games. They do not receive your full registration profile or financial details.
• Identity verification providers — where third-party identity verification services are used to confirm your age or identity, the relevant documents or data are shared with that provider for that specific purpose and are not retained beyond the verification process.
• Legal and regulatory obligations — pkp98 may disclose personal data to relevant authorities where required by law — for example, in response to a valid legal order, court order or to comply with anti-money-laundering obligations.
• Business transfers — in the event of a merger, acquisition or sale of pkp98's business, personal data held on the platform may be transferred to the acquiring entity as part of that transaction. You would be notified of any such transfer.

In all cases where data is shared with third parties, pkp98 takes reasonable steps to ensure those parties handle the data in a manner consistent with this Privacy Policy and applicable data protection standards.

6How Long We Keep Your Data

PKP98 retains personal data for as long as necessary to fulfil the purposes for which it was collected — subject to any legal minimum retention periods that require data to be held for a defined duration. The general principles are:

• Active account data — including your registration information, account preferences and activity history — is retained for the full duration of your active account.
• Financial transaction records — including deposit and withdrawal history — are retained for a minimum period required by applicable financial record-keeping obligations, typically several years from the date of the transaction.
• Customer support communications are retained for a period sufficient to resolve any outstanding disputes and for quality review purposes.
• Identity verification documents are retained for the minimum period required by applicable anti-money-laundering and identity verification obligations, after which they are securely deleted.
• Following account closure, personal data that is not subject to legal retention requirements is deleted or anonymised within a reasonable timeframe.

Where data is retained beyond the period strictly necessary for operational purposes, it is because a legal obligation requires it. In those cases, access to the data is restricted to personnel with a specific need to access it.

7Cookies and Tracking Technologies

PKP98 uses cookies and similar technologies to operate the platform, maintain your session and understand how the site is used. The types of cookies used at pkp98 include:

• Essential cookies — required for the platform to function. These include session cookies that keep you logged in during your visit, security tokens and cookies that prevent cross-site request forgery. These cannot be disabled without affecting your ability to use pkp98.
• Functional cookies — remember your preferences, such as language settings and display options, so you do not need to reconfigure them on every visit.
• Analytics cookies — collect anonymised data about how players navigate and interact with the pkp98 platform. This helps us identify pages that perform poorly, understand navigation flows and prioritise improvements. Analytics data is processed in aggregate and cannot be used to identify individual users.

You can manage cookie preferences in your browser settings. Disabling essential cookies will affect your ability to log in and use core platform features. Disabling analytics cookies will not affect your ability to use the platform. PKP98 does not use third-party advertising cookies and does not facilitate retargeted advertising based on your pkp98 activity.

8How We Protect Your Data

PKP98 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration or destruction. These measures include:

• Encrypted data transmission — all data transmitted between your browser or mobile app and the pkp98 platform is encrypted using industry-standard TLS (Transport Layer Security) protocols.
• Access controls — access to personal data within pkp98 systems is restricted on a need-to-know basis. Only personnel with a genuine operational requirement to access specific categories of data are authorised to do so.
• Secure storage — personal data is stored in access-controlled, secured environments. Payment data is handled with additional security controls appropriate to its sensitivity.
• Activity monitoring — pkp98 monitors platform and system activity for security anomalies, unauthorised access attempts and unusual patterns that may indicate a breach or fraud attempt.
• Staff training — personnel with access to personal data receive training on data handling obligations and security procedures.

While pkp98 applies these measures diligently, no platform can guarantee absolute security against all possible threats. In the event of a data security incident that poses a risk to your personal data, pkp98 will take prompt action to contain the incident and notify affected users as appropriate.

You also play a role in keeping your account secure. Use a strong password that you do not reuse across other platforms. Do not share your pkp98 login details with anyone. If you believe your account has been accessed without your authorisation, contact pkp98 support immediately.

9Your Rights Regarding Your Personal Data

As a registered pkp98 user, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact our support team with your request.

Requests submitted in connection with these rights will be acknowledged and processed within a reasonable period. Identity verification may be required before sensitive requests are fulfilled. Where a request cannot be fully fulfilled due to a legal obligation, we will explain what we are able to do within those constraints.

10Children and Minors

PKP98 is strictly for adults aged 18 and over. The platform does not knowingly collect personal data from individuals under the age of 18. If we become aware that a user is under 18 years of age, the account will be closed immediately and any data collected in connection with that account will be deleted, except where retention is required by law.

If you are a parent or guardian and believe that a minor has registered an account on pkp98 using false information, please contact our support team immediately. We will investigate and take appropriate action without delay.

Age verification checks may be applied to any pkp98 account at any time. Providing a false date of birth at registration is a breach of the pkp98 Terms and Conditions and will result in account closure.

11Changes to This Privacy Policy

PKP98 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable data protection requirements or improvements to how we communicate our data practices. When material changes are made, we will notify registered users through a notice on the platform or a communication to your registered contact details.

The date of the most recent update is displayed at the top of this page. We encourage you to review this policy periodically. Continued use of pkp98 following an update constitutes acceptance of the revised policy.

Where changes affect how we use data in ways that are materially different from what you previously agreed to, we will seek your renewed consent where required.

12How to Contact Us About Privacy

If you have a question about this Privacy Policy, want to exercise one of your data rights or want to raise a concern about how your personal data has been handled at pkp98, please contact our support team. We are available 24/7 and will direct privacy-related requests to the appropriate person internally.